Work Experience…

karen

February 2015 – present: Exams invigilator at The University of Essex.

February 2009 – present: Part-time work at LIFE-FORCE a privately owned therapeutic Counselling Service.

Tasks include: Marketing Administrator, answering phone calls, website editing, filing, photocopying, responding to emails, dealing with the post.

December 2009 – September 2013: Volunteering at a British Heart Foundation shop.

Tasks included: Cashier, stock rotation, dealing with customer queries.

April/May 2010, May 2011, May 2012, November 2012, May 2013, April/May 2014, April/May 2015: Colchester Borough Council Elections Office.

Tasks included: Issuing postal votes, Opening postal votes, Poll Clerk.

February – December 2009: Volunteering at The Trinity Centre, a drop-in centre in Colchester, dedicated to promoting holistic and alternative therapies.

Tasks included: Assisting the public with courtesy, in person and on the telephone, logging all enquiries, ensuring there are adequate supplies of literature.

uni

2006 – 2008: Volunteer advisor in the Student Union Advice Centre at The University of Essex

Tasks included: Advising students from diverse cultural and social backgrounds on a wide range of topics, including housing issues, visa applications, academic struggles, welfare and personal problems, and financial guidance, on a one-to-one basis.

2001 and 2002: Volunteer Committee member of the Colchester Free Festival organisation, a local event management company which ran for 3 years.
Tasks included: Attending regular pre-event meetings, learning about health and safety issues regarding outdoor events, hands-on assistance throughout the day of the event.

platuk

1998 – 2002: Owner of Platinum UK Entertainment Agency.

A UK based Entertainment Agency offering services to both performers and venues.
Tasks included: Identifying and approaching potential clients and developing client / customer liaison.
Provisional membership of the N.E.A.C. (National Entertainments Agents Council) 1998 & 1999.
Full membership of the N.E.A.C. 2000 & 2001.
Achieved finalist positions in 1999 in the New Company category, and in 2000 in the Customer Service category, judged by the Colchester and District Business Awards.

phoenix

1994 – 1998: Voluntary membership secretary for Colchester Phoenix Amateur Swimming Club for mentally and physically disabled adults and children and their carers.
Tasks included: Developing fund raising skills, adhering to a strict code of client confidentiality, poolside assistance.

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